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Behaviour
Did Heidi display any anxiousness or altered behaviour today?*
- Yes
- No
If you answered yes, then please give details
Please provide a step by step description of exactly what did the behaviour look like, sound like, how long did it last, how many times was it repeated?
Were there any triggers or circumstances that lead to this behaviour?
How did you manage or deescalate this behaviour?
consider use of calming , slow voice and using questions back to Heidi to allow her to make rational decisions for herself
How did Heidi respond to this ?

GENERAL
Did Heidi contacted you outside your working hours?
If yes , please describe times and lengths of the calls
Do you have any safeguarding concerns?*
- Yes
- No
If you answered yes to the question above, please give details
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Activities