Client Testimonials

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Client Testimonials

What do our clients say about us………

“I have worked with Libertatem since its creation and have found that their Directors have continued to lead a team that is insightful and dedicated to the provision of care and support to their clients.  I have been extremely impressed by the quality of support workers that Libertatem put forward for clients and they are always of a far higher quality that I have been led to expect from other care agencies.  Graham, Dan and the team understand what level of quality and expertise I am looking for.  They understand that I expect the best for my clients and therefore will only put forward the support workers that they know can meet these high standards.

My clients all have complex needs and Libertatem understand fully the skills required in the support workers to ensure the client is safe and well cared for.  They have an excellent insight into the clinical aspects of the role and ensure their support workers have the skill set to equip them to work in a complex and challenging environment.

The Libertatem team are committed and passionate at what they do and I have no hesitation in recommending them to you and your service.”

Amanda Bairstow BA (Hons) HNC

Independent Social Worker/Case Manager

“Libertatem Healthcare were very responsive to my request to find a new support team for my client with complex needs (cognitive and communication difficulties) following a brain injury.

They spent time getting to know my client and within a week or two had arranged several successful “meet and greet” sessions with potential support workers and soon afterwards  set up a  24/7 support package.

Libertatem’s support plans are structured, flexible and responsive to my client’s changing needs. Their daily electronic records help me to be involved in tailoring support as my client’s rehabilitation needs change and they allow me to monitor the impact of intervention. This is key in allowing me to increase my clients independence whilst managing any risk associated with reducing support.”

Rachel Wilson BSc Hons Physiotherapy

Catastrophic Case Manager of the year 2017

“ I have been using Libertatem Healthcare since the company formed in March 2017 and have found their services to be of a very high standard.  They have been able to provide me with a flexible and outside the box approach to my clients support where other providers have not been able to.  Their daily record system gives me daily sight of the support my clients receive, allowing me to engage therapists and professionals a lot sooner than would normally be the case.  Graham Pope and his team understand the case management process and this really assists in providing my clients with a first class service. I have no hesitation in recommending Libertatem Healthcare to anyone seeking to engage a reputable provider to support their clients”

Dean Bush DipSW

Director of Case Management Services

Horton Tower Ltd

“I have supported my client for the last 18 months with all aspects of his care and support package. We initially recruited a large team of privately employed support workers to cover the required 2:1 service 24/7. After a few months, due to the difficulties of this package; family dynamic, challenging client due to his brain injury and the retention and recruitment of staff, it became more and more time consuming. I was regularly spending a large number of hours each week supporting & managing the team and family, and reduced the amount of time to do my official role as a case manager.

 In August 2017, following a recommendation from my Clinical Director, I had a meeting with Libertatem Healthcare to discuss their bespoke Managed Service. After they did a full review and audit of the whole package they overtook the management element in September 2017. Since then, I  have been able to allow them to do what they do best and return to my role for the client as a clinical case manager.

 Their dedicated and unique approach to package management has developed and added much needed skilled staff to the team and has benefited myself, the client and their family along with providing managerial & clinical support to the team.

 I would highly recommend this service to other Case Management and Healthcare professionals who experience similar challenges.”

Tracy Holcroft,

Clinical Case Manager,

Stokes Case Management

“I would highly recommend Libertatem Healthcare. They have been able to implement a care package in a rural area for one of my clients quickly and effectively.The support workers are of an exceptionally high calibre They provide fantastic monitoring of the support worker records and are professional and approachable to myself, my client and my client’s family”.

 

Jenny Webster BSc (Hons) MSc OT

Case Manager for Westcountry Case Management